Returns & Exchanges

At Crane, we want you to love your home; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund. Please ensure that all products are returned in their original packaging and in unused condition to qualify.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original boxes, ensuring all protective padding is included to prevent damage during transit.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.